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At Andre Emilio, we have a priority aim to enhance the experience of our valuable customers. We guarantee the rights of our customers and keep them aware at every instant by offering advice through Andre Emilio.com, social media, and catalog. The below-mentioned policy is for the same services and is applicable to all the placed orders at the national & international level.
Items that can be Exchanged
We are giving the facility of exchange service in case of receiving the defective product or not in accordance with our customer’s specifications.
Items that cannot be Exchanged
Procedure for Exchange
For exchange of your purchased item, please email at cs@andreemillio.com, our customer care will handle your query. You can exchange the item to our provided address written below under the title ‘Exchange Address, please note the courier cost of exchanging the item will be borne by the customer if the issue is other than the damage of the product. In case the item is damaged or the size you ordered is not the size you received, Please note that we do not accept the exchange for those products that are not purchased through www.andreemilio.com
The procedure of exchange through AndreEmilio.com:
We are providing the facility of exchange on our Andreemilio stores also no matter if the product is purchased through Andre Emilio.com
With original receipt
You can exchange the defective item (if any), unwashed, and unworn within ten days of purchase; the original purchase receipt will be required for exchanging the item with a full paid price.
Without an original receipt:
Time limit
You will be facilitated with an exchange service during the course of 7 working days after the delivery of the product. The original receipt of the product will be required for your ease and convenience.
Exchange Address
Dear Customer, please use the mentioned below address for exchanging of products, or follow the instruction of our Customer Care Representative; you will have the adjustment of shipping fee in the next order.
ANDREEMILIO.com
Fashion Central, Mini Tower 27 K, Block K Gulberg 2, Sir Syed Road, Lahore, Punjab, Pakistan
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