How do I change my shipping address?
- Connect with us on live chat through the website and we will update your shipping address for you.*
Will I have to pay taxes on my order?
- Depending on what country your order ships to, you may be required to pay additional taxes based on the taxation requirements of the destination.
Where is your head office located?
- Head office is Located: 2595 S Hoover St. Los Angeles, CA. 90007
How much is shipping?
- We are pleased to offer free shipping on all orders.
Can I expedite my delivery?
- Our delivery method with DHL is the fastest available*. We aim to ship your order from our production facility in approximately 1-2 weeks. It will then be delivered to you 4-10 business days from the date it was marked as shipped. Please allow for extra shipping time if your order is shipping to a remote location.
Why do you need my phone number for delivery?
- We require your phone number so that DHL can contact you during delivery, should any issues arise. DHL offers their On-Demand Delivery (ODD) through SMS messaging, allowing you to make any last-minute changes to your delivery, if required. SMS messages will only be sent if your mobile phone number is provided.